Return Policy – ELANTERS
Thank you for shopping with ELANTERS. We are committed to providing high-quality gardening products and services. Please review our return policy below:
Return Eligibility
- Returns are not accepted once an order is placed and processed, except in cases where there is a defect or error on our part.
- This policy applies to both products and services.
- We take every step to ensure the quality and accuracy of our offerings. However, if you receive an incorrect or defective item, please contact our customer support team immediately.
How to Report an Issue
If you encounter any problem with your order:
- Contact our support team at customercare@elanters.com or call 8600524609.
- Provide your order number and a clear description of the issue (with photos, if applicable).
- Our team will review the case and offer a resolution as appropriate, which may include a replacement or service correction.
We appreciate your understanding and look forward to ensuring your satisfaction.